Privacy Policy

Privacy Policy

We are committed to ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

The information we collect and how we use it

When you book package with our website we need to know your name, email address, correspondence address, contact telephone numbers. We gather this information to allow us to process your orders and provide you with the information/goods requested. From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, email, SMS or telephone to ask you for your feedback and comments on our services. We may also use and share the information, which we shall keep for such a reasonable period, in marketing and for the profiling of your preferences.

How we protect your information

The Internet is not a secure medium. However, we have put in place various security procedures as set out in this policy, including firewall security. You are advised that information and data may be automatically collected through the use of “cookies“. Cookies are small text files a website can use to recognize repeat users and allow us to observe behavior and compile aggregate data in order to improve our website and to target its advertising. Cookies do not attach to your system or damage your files. If you would not like information to be collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature, and you should refer to the “Help“ section of your PC operating system.

Update your details

If any of the information that you have provided to us changes, for example if you change your email address, name , please let us know the correct details by sending an email to support@nexusholidayz.com, or by sending a letter to us.

Disclosure of information

We take all reasonable care to prevent any unauthorised access to and use of your personal data.

Our staff and those working for our agents and contractors maintain a responsibility to keep your information confidential and will only use it to offer relevant products and services related to your enquiry. We may also want to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would prefer not to receive any mailings, either email support@nexusholidayz.com, with your email address, customer number or name and address details. Your consent By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times.

By continuing to use the service, you will be deemed to have accepted any such changes.

We have taken the steps outlined above to try to improve the security of your information, and where we pass your information to such companies (other than in transit across the internet), we will ensure that they treat your information with the same level of protection as if we were dealing with it ourselves. By submitting your information you confirm your consent to these transfers.